FAQ |
 |
1. How are these fares different than
buying a ticket from the airline directly? |
| These tickets are for the most part very similar to
tickets you would buy directly from the airlines.
You can request special meals, get advanced seat assignments
and almost always accrue frequent flyer mileage. An advantage
is that these tickets are often refundable (with a cancel
penalty) |
| Top |
|
2. How can I pay for my ticket? |
| All rates quoted can be paid with a Credit
Card / Debit Card. You can also pay the amount in our
office or pay in our account. |
| Top |
| |
|
3. How and when will I receive
my ticket? |
| Your request will be processed within 1 business day.
Your ticket will be shipped to with 5 Days via FedEx or
similar service if it is a Paper Ticket. Most tickets
however are Electronic or "E" tickets.
In these cases an Email confirmation will be sent which
you simply will print for check in. |
| Top |
|
4. What if I need
to cancel or change my ticket? |
| CANCELLATIONS: If you for any
reason want to cancel your booking you must give us written
notice of cancellation. Cancellation charges are dependent
on the supplier’s terms and conditions vary accordingly.
These charges vary according to whether you have booked
a package or other travel arrangements. In this case following
scale of charges apply plus any additional charges passed
onto us by airlines and suppliers (e.g. non refundable
airlines) depending on the date of |
|
|
|
After departure there will be
no refund of any unused Tickets. In addition all bookings
for other travel arrangements (e.g. flight only) will
be non-refundable within 72 hours of departure. The cancellation
will take effect from the day the written confirmation
is received.If you need to make a change we will need
to get the ticket back before your departure date and
make the change as needed. If changes are permitted there
will be a fee assessed by the airline. If you need to
make a change after departure and this is permitted, you
need to bring your ticket to the airline office or airport
at your destination and they will make the change for
you. There is a change fee involved as well (usually £125)
and the same booking class will have to be available to
make this change. However typically the airlines will
not permit you to have your ticket refunded - which in
certain cases we do offer (with the applicable penalty).
|
| Top |
|
5. Can I use someone else's credit card
to pay for a ticket? |
| Yes, but in that case you will have to send a card authorization
form to our company signed by the card holder. |
| Top |
|
6. Why does a price show however when
I go to book it tells me that there is nothing available
for that date? |
| Our search engine is different from other search engines.
We basically show you the lowest rates that
we have without taking availability into account. The
next step is then to see if space is available for that
specific fare. This way you know what the lowest fare
in the market is. If it is not available you
can now change dates to possibly get this fare or simply
select a higher fare. -- How many times have
you called an airline and asked for a price for specific
dates of travel. When they quote you a price they do not
tell you that if you leave the day before you may have
saved $500. Wouldn't it be nice to know this beforehand?
We try to do this. |
| Top |
|
7. How do I contact you? |
| Please select the contact button at the top of the page.
This will have all the information you will need to get
in touch with us. We are open Monday-Friday
9am to 6pm. |
| Top |
|
|
